Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
wonderful sea view
helpful staff
not super central
dining not up to international standards
7.6/10
Very good
Rooms
8.8
Location
7.0
Service
8.3
Dining
7.3
Guest reviews
7.6/10
based on 6 reviews
4/5
based on 552 reviews
8.7
8.7/10 based on 2446 reviews
#173 of 2,436 hotels in Istanbul based on Tripadvisor
Henry
United Kingdom,
April
2024
7.8/10
The hotel offers clean and comfortable rooms with a wonderful sea view. The staff's service varied from initially being rude to trying to be nice towards the end. The location is not super central but provides a good starting point for exploring the city, especially for visiting Taksim, Besiktas, and Ortaköy. The dining experience was great with an included breakfast but not up to the standard of an international hotel chain.
Rooms
9.0
The room was cleaner and more comfortable than what we initially booked, matching the pictures perfectly.
Service
8.0
The staff showed improvement by being helpful and kind, eventually changing my room to a better one.
Location
7.0
The location offers a good starting point for city exploration, especially for Taksim, Besiktas, and Ortaköy.
Dining
7.0
The dining experience was satisfactory with a price of 16 US dollars per person including breakfast.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
wonderful sea view
not super central
William
United States,
September
2023
7.6/10
I have to say, my stay at the Mercure Bosphorus was quite a mix of highs and lows. The rooms, despite not being as spacious as they seemed in the pictures, were incredibly clean, nice, and equipped with all modern amenities, offering a lovely view of the Bosphorus. The service was top-notch with extremely polite and helpful staff making my stay super friendly. The location, being the hotel's main plus point, was great for exploring Faruk Yùksa and other nearby attractions, although getting taxis was a bit of a hassle due to traffic issues. The dining experience was quite enjoyable with a good variety, even though some improvements could make it truly 5-star. The facilities were decent but could benefit from enhancements to match the hotel's luxurious vibe.
Rooms
8.0
The rooms were very clean, nice, and large with modern equipment, offering a nice view of the Bosphorus.
Service
9.0
The staff was so friendly and helpful, making my experience truly delightful.
Location
7.0
The hotel's perfect location near Faruk Yùksa and close to the Zulu complex and Ozdelik Canyon Metro Station was a major plus, although taxi services were a bit problematic due to traffic issues.
Dining
7.0
The dining experience was delicious with enough choices to cater to all interests, but a few upgrades could elevate it to match the hotel's 5-star status.
Facilities
7.0
The facilities were decent but could use some enhancements to align better with the hotel's luxurious standards.
Gordon
United Kingdom,
August
2023
7.2/10
The hotel offers clean and comfortable rooms with a great view, but could improve by having bigger windows to fully enjoy the surrounding scenery. The staff is friendly and professional, though some may come across as overly aggressive. The location is convenient for business travelers to the Asian part of Istanbul but lacks nearby dining options. The dining experience provides fresh options with a beautiful view, while the facilities meet expectations.
Rooms
8.0
The rooms are clean, comfortable, and spacious with very nice views.
Service
7.0
Location
6.0
The hotel is close to the Bosphorus with easy metro access, but lacks nearby dining options and assistance with taxis.
Dining
7.0
The dining experience offers fresh options with a Bosphorus view.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
Tony
United Kingdom,
July
2023
8.8/10
I had a fantastic stay at the hotel. The service was exceptional, the rooms were beautiful, and the location was perfect for exploring the city. However, the dining options were a bit lacking. Overall, a great experience!
Rooms
10.0
The room was exactly like the pictures, and I even upgraded to one with a stunning river view. The service was exceptional, and everything was perfect.
Service
9.0
The staff understood my preferences and always provided excellent service. They were friendly, responsive, and even surprised me with morning cappuccino without me asking.
Location
8.0
The hotel is not super central but serves as a good starting point to explore the city's many attractions. With its breathtaking Bosporus view, it offers a unique experience.
Dining
8.0
The dining experience was great with a variety of choices to suit all tastes. However, the price per person was a bit high.
Facilities
9.0
The hotel offers excellent facilities to ensure a comfortable and enjoyable stay.